العربيةThis policy defines the content and the behaviour we treat as objectionable on Bayzo. It is part of the Terms of Service, and you accept it before you publish anything. Read it before you write a listing — nearly every removal we make is covered by a line below.
Two rules sit above the list. First: if it is illegal where you are, it is not allowed here. Second: if you have to disguise what you are selling to get it published, it is not allowed here either.
1. Items that may never be listed
Weapons and things that go with them. Firearms of any kind, including replicas, deactivated and antique weapons; ammunition, magazines, casings and reloading equipment; explosives, detonators, fireworks and blasting agents; conversion parts and accessories that increase a weapon's rate of fire or capacity; military ordnance and unexploded remnants of war. This includes items presented as scrap or as collectibles.
Drugs and things used to take them. Illegal drugs, narcotics and psychotropic substances; precursor chemicals; cannabis and cannabis-derived products in any form, whether or not they are legal where you are; drug paraphernalia; pill presses and encapsulation machines.
Regulated medicines and health products. Prescription-only medicines; unapproved, unregistered or expired medicines; anabolic steroids and hormones; supplements making a disease or cure claim; medical devices requiring a prescription; anything claiming to prevent, treat or cure a disease without approval.
Tobacco, nicotine and alcohol. Cigarettes, tobacco, shisha products, e-cigarettes, vapes and nicotine liquids; alcoholic drinks. These are age-restricted goods we are not equipped to gate, so they are simply not listed.
Stolen, looted and illicit property. Anything obtained by theft or fraud; goods without lawful provenance; cultural property, antiquities and archaeological artefacts — a category we treat with particular severity given Syria's exposure to looting; property recovered from a place its owner was displaced from.
Living things and parts of them. Live animals; endangered species and any product derived from them, including ivory, furs, horn, shells and coral; human remains, organs, blood and bodily fluids.
Counterfeits and infringing goods. Replica or "first copy" branded goods; unauthorised copies of software, media, books or courses; goods bearing a trademark you are not authorised to use; devices whose purpose is to circumvent copy protection or unlock a service you do not own.
Documents, credentials and identity. Passports, identity cards, driving licences, diplomas, certificates and visas, whether genuine, forged or "novelty"; government uniforms and insignia; verified accounts, follower packages, reviews and votes; personal data sets and contact lists.
Financial and payment instruments. Bank accounts, cards and card details; cheques, wire transfers and money-transfer services offered as a listing; loans, investment schemes and anything promising a return; cryptocurrency mining contracts, tokens and exchange services; gambling, lotteries and betting.
Sexual content and services. Pornography and sexually explicit material; escort, "massage" and companionship services; sex toys and adult products. Any content that sexualises a minor is reported to the authorities and results in an immediate permanent ban.
Services that harm. Hacking, cracking, account recovery and surveillance services; spyware and stalkerware; document forgery; academic cheating services; anything offering to bypass a platform's security or a person's privacy.
Hazardous materials. Radioactive material; toxic and corrosive chemicals; asbestos; pesticides banned under applicable law; pressurised and flammable goods that cannot lawfully be transferred between private parties.
Anything prohibited by Syrian or Turkish law, or by the law of the place where the buyer or the seller is, even if it does not appear above.
2. Behaviour that is not allowed
Deception.
- Listing an item you do not have, do not own, or cannot deliver.
- A price that is not the price — bait listings, hidden fees, "call for the real price".
- Photographs taken from another listing, another website or a manufacturer's catalogue. Photograph the item you are actually selling.
- A description copied from elsewhere, or one that hides a fault you know about.
- Listing in a category or a city that does not match the item, to reach an audience it does not belong to.
- Advance-fee requests, deposits before viewing, and any request to pay through a channel that offers the buyer no recourse.
- Claiming an endorsement, verification, certification or partnership you do not have — including implying that Bayzo has checked your goods.
Harm to other people.
- Harassment, stalking, intimidation, or repeated unwanted contact.
- Threats of violence against anyone.
- Hate speech, or content that attacks or demeans a person or group on the basis of race, ethnicity, national origin, religion, sect, disability, age, gender, or any other protected characteristic. Syria's recent history makes this line a hard one; there is no "just an opinion" exception in a marketplace listing.
- Content that promotes, glorifies or raises support for terrorism, armed groups or violent extremism.
- Publishing another person's phone number, address, photograph, identity document or private information without their consent.
- Impersonating another person, a business, an institution or a Bayzo employee.
Abuse of the platform.
- Automated scraping, crawling or bulk collection of listings, images or seller data.
- Creating multiple accounts, or using another person's account, to evade a limit or a suspension.
- Republishing the same item repeatedly, or across several categories or cities, to occupy more of the results than it should.
- Manipulating ranking, reports, reviews or verification.
- Using the contact channel to send unsolicited commercial messages.
- Probing, scanning, overloading or attempting to gain unauthorised access to the platform.
Political and religious campaigning. Bayzo is a marketplace. Listings are for goods, property, vehicles and professional services. Political campaigning, religious proselytising, fundraising appeals and petitions are not listings, and are removed regardless of their content.
3. Things that are allowed but conditioned
- Used and damaged goods are welcome — say so plainly, and describe the damage. "For parts" is a legitimate listing; "like new" for a broken phone is not.
- Vehicles must be listed with an accurate condition, and you must disclose a salvage title, structural damage or flood history if you know of it.
- Property must be listed by the owner or by an agent with the owner's authority. Do not list a property you have only seen advertised elsewhere.
- Professional services in the Directory must be services you are qualified and, where the law requires it, licensed to provide.
- Businesses must give a real business name and a real city on their storefront. A storefront is a public identity and must be a true one.
4. How we enforce this
Removal. Content that breaks this policy is removed. Where the breach looks accidental and minor — a wrong category, an unclear price — we remove or correct the listing and tell you why.
Restriction. Repeated breaches, or a pattern that suggests a listing is not genuine, can restrict an account: fewer listings, reduced visibility, or a hold on publishing while we review.
Suspension and ban. Fraud, dangerous or illegal goods, threats, hate speech, sexual content involving minors, and evasion of a previous enforcement decision result in the account being suspended or permanently banned. Bans are recorded so the account cannot immediately be recreated.
Referral. We report content to the competent authorities where the law requires it, and in every case involving the sexual exploitation of a child, credible threats to life, or trafficking.
We act on our own monitoring, on automated signals, and on your reports. Automated signals can hide content immediately; a person reviews every suspension and every ban before it becomes permanent.
5. Appeals
Every enforcement notice we send tells you what was removed, which part of this policy it engaged, and how to contest it. Appeals are read by someone other than whoever made the original decision. If you no longer have the notice, write from the Contact page and include your Bayzo ID.
We will get some decisions wrong. Tell us when we do; a reversed decision restores the listing and clears the record.
6. Reporting a breach
Use the report control on any listing or profile — it is the fastest route, because the report arrives attached to the thing it is about. For anything urgent — a threat, a weapon, a scam in progress, content involving a child — write directly to the safety mailbox on the Contact page. Those are triaged the same day.
Rights-holders reporting an infringement should follow the Intellectual Property Policy.
7. Changes
We update this policy as new patterns of abuse appear. The effective date at the top of the page reflects the current version.